What We Collect and Why We Use It
When you register an account, we collect your name, contact details and the payment method you choose — whether that is bKash, Nagad or Rocket. We use this to verify your identity, process your deposits, and keep your account secure. Transaction records tied to your mobile
-
1
wallet are stored for account reconciliation and to resolve any payment dispute you raise with our support team. We also collect device and session data — browser type, IP address, and interaction logs — to detect unusual login activity and protect your account from unauthorised access.
-
2
Cookies and similar tools help us remember your session preferences so you are not asked to re-enter details on every visit. We do not sell your personal data to third parties. We may share information with payment processors like the networks that handle bKash, Nagad and
-
3
Rocket transfers, but only to complete your transaction. Where local law in Bangladesh or another eligible region requires us to disclose data to regulatory bodies, we will comply with that obligation. Your data is retained for as long as your account is active and for a
-
4
reasonable period after closure, as required by applicable rules in your jurisdiction. You have the right to ask what data we hold, request corrections, or ask us to remove your account information — subject to any legal retention obligations that apply in your region.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.